Difference between revisions of "Initial support query"
From CTWUG Wiki
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=Can you traceroute to the IP in question?= | =Can you traceroute to the IP in question?= | ||
Revision as of 20:30, 8 November 2009
This is a page to assist people that have problem, but don't know what to do first.
Contents
I am having a problem connecting, now what?
There are a couple of things that you will need to check. Once you gathered all this information, you can contact an admin.
What information do I need before you proceed
- 1 Your node id on CTWUG's WIND site
- 2 Which High site do you connect too?
- 3 What is your IP Address that you are trying to connect from?
- 4 What is your IP Address of your router?
Can you ping your router
My Router's IP address is 172.18.48.190 Open a command prompt window in windows or open a console in Linux, then type:
ping 172.18.48.190
Can you ping your high site?
I connect to Mars. Find our high site here.
