Difference between revisions of "CTWUG Support"
From CTWUG Wiki
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| − | CTWUG is running [http://otrs.org OTRS] for a ticketing system. Please log any support related queries using the support system. This will ensure your query is responded as soon as possible! You can access it here: [http://support.ctwug.za.net Support] | + | CTWUG is running [http://otrs.org OTRS] for a ticketing system. Please log any support related queries using the support system. This will ensure your query is responded as soon as possible! |
| + | |||
| + | * You can access it here: [http://support.ctwug.za.net Support] | ||
| + | * You can join our channel on IRC [irc://irc.ctwug.za.net/#ctwug-help #ctwug-help] | ||
Revision as of 11:51, 12 September 2010
CTWUG is running OTRS for a ticketing system. Please log any support related queries using the support system. This will ensure your query is responded as soon as possible!
- You can access it here: Support
- You can join our channel on IRC #ctwug-help
CTWUG Rules
You can find CTWUG Rules here.
Support E-Mails
| Type | |
|---|---|
| Complaints | Any CTWUG Related complaints - will be sent to CTWUG Committee |
| OpenID | Any CTWUG OpenID Related Queries - What is OpenID? |
| Scripts | Any CTWUG Script Related Queries (OSPF / QOS) |
| Services | Any CTWUG Service Related Queries (WIND / DNS / IRC) |
| Webmaster | Any CTWUG Website Related Queries (WWW / Forum) |
| General Network Support | Any CTWUG General Related Queries (New Client / New High Site) |
