Difference between revisions of "CTWUG Support"
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(New page: =CTWUG Rules= You can find CTWUG Rules here. =Support System= CTWUG is running [http://otrs.org OTRS] for a ticketing system. You can access it here: [http://support.ctwu...) |
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| − | + | CTWUG is running [http://otrs.org OTRS] for a ticketing system. Please log any support related queries using the support system. This will ensure your query is responded as soon as possible! | |
| − | |||
| − | + | * You can access it here: http://support.ctwug.za.net *** Please note, http://support.ctwug.za.net uses OpenId for authentication. | |
| − | + | If you are having issues logging in to http://support.ctwug.za.net, '''please use the support email address : [mailto:support@ctwug.za.net support@ctwug.za.net] or [mailto:openid@ctwug.za.net openid@ctwug.za.net]''' | |
| − | =Support E-Mails= | + | |
| + | =CTWUG Support E-Mails= | ||
{| class="zebra wikitable sortable" | {| class="zebra wikitable sortable" | ||
| − | |+''' | + | |+'''Support E-Mails''' |
! E-Mail !! Type | ! E-Mail !! Type | ||
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|[mailto:webmaster@ctwug.za.net Webmaster] || Any CTWUG Website Related Queries ([http://www.ctwug.za.net WWW] / [http://www.ctwug.za.net/forum.php Forum]) | |[mailto:webmaster@ctwug.za.net Webmaster] || Any CTWUG Website Related Queries ([http://www.ctwug.za.net WWW] / [http://www.ctwug.za.net/forum.php Forum]) | ||
|- | |- | ||
| − | |[mailto:support@ctwug.za.net General Support] || Any CTWUG General Related Queries (New Client / New High Site) | + | |[mailto:support@ctwug.za.net General Network Support] || Any CTWUG General Related Queries (New Client / New High Site) |
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Latest revision as of 20:29, 17 March 2011
CTWUG is running OTRS for a ticketing system. Please log any support related queries using the support system. This will ensure your query is responded as soon as possible!
- You can access it here: http://support.ctwug.za.net *** Please note, http://support.ctwug.za.net uses OpenId for authentication.
If you are having issues logging in to http://support.ctwug.za.net, please use the support email address : support@ctwug.za.net or openid@ctwug.za.net
CTWUG Support E-Mails
| Type | |
|---|---|
| Complaints | Any CTWUG Related complaints - will be sent to CTWUG Committee |
| OpenID | Any CTWUG OpenID Related Queries - What is OpenID? |
| Scripts | Any CTWUG Script Related Queries (OSPF / QOS) |
| Services | Any CTWUG Service Related Queries (WIND / DNS / IRC) |
| Webmaster | Any CTWUG Website Related Queries (WWW / Forum) |
| General Network Support | Any CTWUG General Related Queries (New Client / New High Site) |
