Difference between revisions of "CTWUG Support"
From CTWUG Wiki
(New page: =CTWUG Rules= You can find CTWUG Rules here. =Support System= CTWUG is running [http://otrs.org OTRS] for a ticketing system. You can access it here: [http://support.ctwu...) |
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| + | CTWUG is running [http://otrs.org OTRS] for a ticketing system. Please log any support related queries using the support system. This will ensure your query is responded as soon as possible! You can access it here: [http://support.ctwug.za.net Support] | ||
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=CTWUG Rules= | =CTWUG Rules= | ||
You can find CTWUG Rules [[CTWUG_Rules|here]]. | You can find CTWUG Rules [[CTWUG_Rules|here]]. | ||
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=Support E-Mails= | =Support E-Mails= | ||
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|[mailto:webmaster@ctwug.za.net Webmaster] || Any CTWUG Website Related Queries ([http://www.ctwug.za.net WWW] / [http://www.ctwug.za.net/forum.php Forum]) | |[mailto:webmaster@ctwug.za.net Webmaster] || Any CTWUG Website Related Queries ([http://www.ctwug.za.net WWW] / [http://www.ctwug.za.net/forum.php Forum]) | ||
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| − | |[mailto:support@ctwug.za.net General Support] || Any CTWUG General Related Queries (New Client / New High Site) | + | |[mailto:support@ctwug.za.net General Network Support] || Any CTWUG General Related Queries (New Client / New High Site) |
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Revision as of 18:47, 6 September 2010
CTWUG is running OTRS for a ticketing system. Please log any support related queries using the support system. This will ensure your query is responded as soon as possible! You can access it here: Support
CTWUG Rules
You can find CTWUG Rules here.
Support E-Mails
| Type | |
|---|---|
| Complaints | Any CTWUG Related complaints - will be sent to CTWUG Committee |
| OpenID | Any CTWUG OpenID Related Queries - What is OpenID? |
| Scripts | Any CTWUG Script Related Queries (OSPF / QOS) |
| Services | Any CTWUG Service Related Queries (WIND / DNS / IRC) |
| Webmaster | Any CTWUG Website Related Queries (WWW / Forum) |
| General Network Support | Any CTWUG General Related Queries (New Client / New High Site) |
